At Icon Water, located in the heart of the Australian Capital Territory, we pride ourselves on our unwavering commitment to professionalism and dedication. While we are widely known for our core expertise in delivering essential water and wastewater services, we are expanding our scope to enhance wellbeing and community service through key roles focused on health-support functions. We are currently seeking a motivated and skilled Clinical Services Coordinator to join our vibrant team.

Role Overview

As a Clinical Services Coordinator, you will be pivotal in ensuring that the wellbeing-related programs within our organization are managed efficiently and compassionately. Your role will operate at the intersection of professional care coordination and community service, bringing critical support to our workforce and stakeholders. This position demands a strong sense of responsibility, exceptional interpersonal skills, and the ability to work collaboratively with diverse teams.

What the Role Entails

• Coordinating wellness and clinical support activities to enhance workplace health outcomes.
• Managing scheduling and communication between clinical service providers and internal teams.
• Maintaining accurate records and ensuring compliance with relevant guidelines.
• Facilitating teamwork between operational staff and health-related service providers to promote holistic care.
• Supporting continuous improvement initiatives to optimize our care support processes.
• Acting as a liaison to foster empathetic and effective communication throughout the organisation.

Why Icon Water?

Icon Water is more than just a utility provider. We are a community-oriented organisation that values every team member’s contribution and well-being. Our work culture is built on trust, respect, and genuine collaboration:

• Team Synergy: We believe in the power of teamwork — our teams understand one another deeply, ensuring smooth, supportive collaboration.
• Inclusive Environment: From day one, you will find an environment that encourages inclusivity and fosters professional and personal growth.
• Dedicated Leadership: Our leaders are devoted to mentoring and championing your development and success.
• Work-Life Harmony: We promote balanced schedules and recognize the value of personal wellbeing alongside professional passion.

Our Expectations from You

We are in search of professionals who embody dedication and integrity. Your expertise and proactive attitude will directly uplift our care coordination efforts and thereby support our entire community:

• Proven experience in coordinating clinical or welfare-related services in a dynamic environment.
• Strong organizational and communication skills, with an empathetic approach towards people.
• Ability to work closely with multidisciplinary teams and foster collaborative solutions.
• A commitment to upholding high ethical standards and confidentiality.
• Flexibility to adapt in an evolving workplace and contribute to innovation in service delivery.

About Our Community and Location

The Australian Capital Territory is a vibrant region blending natural beauty with a thriving professional community. Working at Icon Water means embracing the unique opportunity to influence not just water services, but also the wellbeing of our workforce and the community we serve. We celebrate diversity, champion environmentally sustainable practices, and strive for excellence in all we do.

Be Part of Something Meaningful

If you are ready to bring your passion for care coordination to a forward-looking organisation where your contribution matters, Icon Water awaits you. Together, we deliver more than services — we build lasting partnerships anchored in professionalism, respect, and a shared commitment to the wellbeing of our people and community.

We encourage you to consider this rewarding opportunity to join a team where collaboration flourishes and dedication is valued every day.