Join Modine Manufacturing Company: Ignite Innovation as a Customer Solutions Coordinator in Wisconsin’s Thriving Startup-Like Environment

Location: Wisconsin, United States
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

UP TO $ 15,000 / month

About Modine Manufacturing Company

At Modine Manufacturing Company, located in the heart of Wisconsin, we believe innovation is the engine driving success. Our commitment to fostering a dynamic, entrepreneurial culture allows us to deliver cutting-edge thermal management solutions worldwide. As we continue to expand our impact, we invite motivated and forward-thinking individuals to join our vibrant team where creativity, collaboration, and problem-solving thrive daily.

Position Overview: Customer Solutions Coordinator

We are seeking a talented Customer Solutions Coordinator to join our team, playing a pivotal role in bridging the gap between our engineering capabilities and client expectations. This role centers on ensuring exceptional customer experience through strategic consultation, proactive communication, and innovative problem resolution. Candidates passionate about cultivating strong relationships and delivering customized solutions within a growth-focused organization will find this position highly rewarding.

Why Join Us?

Entrepreneurial Spirit: At Modine, innovation is not just encouraged, it’s expected. Every team member has the opportunity to impact product development and customer satisfaction practices, fostering a true startup vibe within a well-established enterprise.
Collaborative Environment: Work alongside multidisciplinary experts who value open communication and creativity.
Continuous Growth: We provide resources and support for professional development, helping you expand your skills while contributing to cutting-edge solutions.
Impactful Work: Your efforts directly contribute to enhancing how businesses operate efficiently and sustainably through our transformative thermal solutions.

Key Responsibilities

Serve as the primary liaison between Modine’s internal teams and customers to understand and translate complex requirements into actionable tasks.
Coordinate project timelines and resources to ensure prompt and accurate delivery of tailored solutions.
Drive proactive communication ensuring all stakeholders are updated on progress, potential challenges, and innovations affecting outcomes.
Collaborate across departments including engineering, production, and logistics to facilitate seamless operations and customer satisfaction.
Identify opportunities to enhance client experience and promote continuous improvement initiatives.
Lead problem-solving sessions to resolve issues that arise throughout the customer lifecycle, maintaining a focus on innovative approaches.
Maintain detailed documentation of customer interactions, project status, and fulfillment metrics to support transparency and performance tracking.

Qualifications

Bachelor’s degree in Business Administration, Engineering, Communication, or a related field preferred.
Experience in customer engagement, project coordination, or client relationship management within a technical or industrial environment.
Exceptional communication skills, both verbal and written, with strong interpersonal abilities.
Demonstrated ability to multitask and manage competing priorities under tight deadlines.
Problem-solver mindset with a proactive approach to challenges.
Comfortable working in a fast-paced, innovative environment where creativity and initiative are valued.
Proficiency in standard office software (e.g., MS Office) and customer relationship management (CRM) tools.
Keen attention to detail and a commitment to delivering high-quality results.

What Makes You an Ideal Fit?

If you thrive in environments where you can wear multiple hats, embrace innovative thinking, and play a crucial role in customer success, this position is designed for you. You bring energy, curiosity, and the ambition to help a dynamic company grow while consistently exceeding client expectations. You see every customer interaction as an opportunity to innovate and add value.

Our Vision For Your Growth

Modine Manufacturing Company not only values your current expertise but is deeply committed to your career advancement. Your role will present you with unique chances to shape customer strategies, contribute to cross-functional projects, and expand your professional network within an innovative workspace that feels like a startup but benefits from the stability of a global company.

Join Us

Step into a role where your ideas truly matter, and your work directly influences customer satisfaction and company success. By becoming a Customer Solutions Coordinator at Modine Manufacturing Company in Wisconsin, you’ll be part of an entrepreneurial team dedicated to transforming challenges into breakthrough solutions and driving forward a culture of continuous improvement and excellence.

We invite highly motivated, detail-oriented, and innovative candidates eager to contribute to our remarkable journey to apply. Help us build the future of thermal management – together, we can achieve extraordinary results.